Soulful Craft offers reliable shipping options for both domestic and international orders.
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight
- Selected shipping method
UK Mainland
- 0-2kg: Royal Mail (£2.79) — Delivery 2-5 days
- 2kg+: APC (£2.99–£14.50) — Next day delivery
- Large items shipped via pallet; we will contact you to arrange delivery
Northern Ireland
- 100g-2kg: Royal Mail (£2.79) — Up to 5 days
- 2kg+: DPD (£2.99–£14.50)
Scottish Highlands & Isles, Channel Islands, Scilly Islands
- 0-2kg: Royal Mail / DHL — Delivery varies
- Over 2kg: APC / DHL — Delivery varies
- Postcodes for Scottish Highlands include: AB37-AB38, AB41-AB56, FK17-FK21, HS, IM, IV1-IV56, KA27-KA28, KW, PA20-PA49, PA60-PA78, PA80-PA88, PH17-PH44, PH49-PH50, PO30-PO41, TR(21-25), ZE
Europe
- Shipping via DHL to selected countries
- EU: Up to 1 week after dispatch
Non-EU: Up to 15 days
- Customs fees may apply
- Note: Currently not shipping to Germany
Switzerland & Norway
- DHL
- For orders 25kg+: Quotes provided via email
Temporary Shipping Update
Starting 19 November 2025, all shipments that would normally be sent with Yodel will be sent via Royal Mail. We appreciate your patience while this change is in effect until further notice.
Important Notice – US Shipments
Due to current import tariff regulations, all shipments to the United States are temporarily suspended. We sincerely apologise for any inconvenience and truly appreciate your understanding during this time. We are actively monitoring the situation and hope to resume shipping to the US as soon as possible.
Contact Us:
If you have any questions about this Privacy Statement and our data practices, please contact us at:
Email: jenhay@hotmail.co.uk
Business Name: Soulful Craft
Phone: 07494 738938
Address: 3 Osgodby Crescent, Scarborough, North Yorkshire, YO11 3JP
